Address: 325 North St. Paul Street, Suite 3102, Downtown Republic Center
Site: https://www.abmoving.com
USDOT #1939700 MC #861570 TXDMV NO. 000571862b Quality Full Service Moving and Storage For All Of Texas
Very Helpful Moving Crew
Our three team members were great; hard working, considerate, friendly. I accidentally scheduled the move on the wrong day. They were wonderful to accommodate us on the day I thought I had scheduled. Everyone in the office was very helpful. Well done.
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Helpful Moving And Logistics Services
Our case is bit different than all others. We ordered office furniture overseas without any installation instructions. In addition, we needed a warehouse to offload and store the furniture through the transition. Because our landlord does have specific time frame requirement for office moving. Scott, Fernando and their team did great job. They spend two days on offloading, reloading, onloading and assembling. To get the project done, they had to work until 10:30pm without any compliant. Once it is done, they cleaned the whole office and bring away all trashes. If anyone needs office or business moving service, I highly recommend to work with AB Moving.
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Bad Moving Experience
I am very disappointed with this company. I have taken my complaint elsewhere. I used their services in the past without any issues, but this time was completely different. I’m not sure if it’s due to the economy or if they simply hire anyone, but it certainly seems like they do. I moved on January 11th, when the ice was melting outside. I had asked beforehand if we should reschedule, but they assured me it wasn’t necessary. They charged me $600, not even the quoted amount! I went from 2 hours to them moving me from 11:00am - 2:34pm. I see another lady post that she went from paying $300 to $600, which I believe they do take advantage. I hardly had any large items, the heaviest item, was the washer and dryer. I did I speak up when the movers told me the wet boxes were "just from the rain." These movers showed up with a wet truck, dropped my items multiple times, and damaged or badly scratched almost every single piece of furniture. Their customer service is a joke—they have no proper communication system, rely on forms that you have to convert to word document to sign, that are not handled properly, and then tried to send someone to my house two weeks later, as if I was going to let my damaged belongings sit and rot. They pulled apart large portions of the wood from my vanity, desk, and small dresser. My brand-new clothes were ruined, and my mattresses were soaked in some unknown, nasty substance. They even argued that my mattress "wasn’t new," despite the fact that everything was only a year old, and my child’s mattress was bought just four months prior. My washing machine was scratched up, sensor, and wiring from the bottom was ruined. I had to have a technician come out. Essentially, they failed to clean out their truck before the move, leaving it wet and filthy. They dragged and dropped my items onto the ground, moved ridiculously slow just to overcharge me, and completely disrespected my belongings. They moved slow to profit during wet conditions. I had the same number of items, if not less, from my previous move in 2023 and that charge was $300, 5 miles apart. This new unit was only 9 miles apart. Very intentional to profit because I asked these men multiple times if they will be done soon since I could tell they were dragging their feet, talking, and laughing. Their customer service doesn’t care at all—offering me $114 as if that could possibly make up for the fact that I had to throw away my entire bed due to mold, multiple clothing items that were damaged, and few other things. Please don’t waste your time with this company. If anything goes wrong, they will drag out the issue just to avoid taking responsibility. I am only posting a few photos because there’s too much damage to show everything. I spent two weeks washing everything and trying to repair what they broke or ruined. Unfortunately, a lot had to be thrown away because it was contaminated and completely destroyed.
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