Address: 268 E Utah Ave Ogden, UT 84403
Site: ogdenmovingcompany.com
Phone:
385-239-9865
Email:
info@ogdenmoving.com
US DOT # 3271818
Absolutely do not use this company
Two movers showed up, on-time just before 2pm, and situated the pickup & trailer for moving out of our 2 bedroom apartment. Within the first 90 minutes, they had only moved 10-15 boxes into the trailer. I wondered where they were but assumed they were organizing the trailer. In that time, the closest elevator had stopped working. When one mover finally got back to the apartment he stated he had been waiting 20 minutes for the elevator talking to the UPS driver. I never received a phone call nor did he consider taking the one flight of stairs. This was a significant waste of time and money. To allow for easier access to the other elevator, they moved the trailer to the other side of the building. At this point we were more than 2 hours into the move still with only 10-15 boxes loaded. I started running boxes with one mover, while my pregnant wife stacked and moved boxes to the front door to speed up the process. The other mover stayed downstairs, loading and situating items into the trailer. After about 4 hours, we ran out of space in the trailer with only 75% of our items loaded. We left the remaining items in the apartment and drove 30 minutes to our house in South Jordan. Due to the 4 hour load time, we asked the movers to unload the boxes into the garage and move large furniture items inside. As they unloaded boxes into the garage, I noticed boxes were stacked upside down and sideways, furniture items were not wrapped, and moving blankets were used sparingly. It looked like the mover loading the boxes was using his knee to situate everything and upon unloading we found several dented or cracked items. Our mattress and couch were loaded on top of blankets, but were unloaded with black handprints, filthy corners, and stains. My wife has used Folex to get most of the stains out, but not everything was lifted out of the fabric. We then noticed a caster in the bottom of the trailer that had broken off of our toy chest. Shortly after, they unloaded our computer desk and destroyed it. Instead of putting their hands on the top and bottom, they each had bearhugged a side, which U'd the desk and pieces started falling apart in the alley. That was our final straw. We kindly asked that the remaining items be left in the garage and we would figure out how to move things inside as needed to avoid any more damages. When it was time for payment, I brought up the elevator incident and the main mover, who ran boxes with me, said he couldn't deduct anything since the broken elevator was out of their control. No other deductions were taken for broken and damaged items. With 25% of our items still at our aparment, our movers suggested we rent a moving truck ourselves to finish the job. As our move was late Saturday afternoon, Uhaul and Budget were not open Sunday, but thankfully Penske had a truck available that we rented for $300. We've only lived in Utah for 3 months and have few friends and no family to assist, but we were lucky to find a couple to help us finish the job. Over the years, my wife and I have had several experiences with moving companies and this was by far the poorest experience we have ever had. My suggestion to you for future moves is to call the customer and take inventory of each room in order to better assess the number of movers needed and size of trailer. We requested quotes from five other moving companies, and Muscle Men was the only company not to do this. Against better judgement, we opted to move with Muscle Men based on a recommendation from a neighbor born and raised here. Three movers and a larger trailer/moving truck were definitely needed to complete this job correctly.
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I do not want anyone else to fall VICTIM
I wanted to post an honest review and I do not want anyone else to fall VICTIM to these sleazy scam artists. DO NOT UNDER ANY CIRCUMSTANCES USE MUSCLE MEN MOVERS, THEY ARE SCAM ARTISTS. I would leave less than a 1 star review but, its not allowed. I sold my home and needed to find a moving company. I found Muscle Men Movers and spoke to Parker who assured me he could move my 3800 square ft home absolutely no problem they did this work all day every day. I scheduled 4 weeks in advance of the move. I contacted them on the Monday before the move to confirm we were booked for 2 days, he said he only had me booked for 1 day. I remineded him he had confirmed with me the 2 days. I should have known in that moment things would not go well. He said he would do 1/2 day on day then move the rest on the next full day. They randomly showed up on my door no call no text the day before the first 1/2 day move. Luckily, I had everything ready so I told them go ahead. They charged $150 per hour the going rate. So they moved 1/3 of my stuff on that day to my storage unit. Upon telling me they were complete and me paying via PayPal by the way (again sketchy?) I received a call saying their truck was broken and could i give them a ride. I was 20 minutes away but I did so anyway. They were supposed to show up on Saturday morning, didn't tell me a time, but at 8:45ish I received a call telling me their truck was still broken and they woudldn't be coming... i said I would rent a Uhaul and he could send the actual movers he said no they needed to be together to fix the truck but was ASURED!!!! they would be there the next day. I've sold my home by the way and must be out. Well next day rolls around and you guessed it they didn't show up so I called Parker and he told me oh he is on the way and would be there in 5-10 minutes.. of course he didn't show up. That sleeze bucket lied to my face the other day and on the phone. What is worse he blocked me from finding a different mover because he flat out lied. So after he didn't show up I called and called and called he started sending calls to voice mail then he blocked his voicemail from receiving messages. This company and Parker (if that is his real name) is complete axx. The PayPal goes to Robert Balfour out of Tooele, UT so by all means DO NOT USE MUSCLE MEN MOVERS. They are the worst thing that can happen to the moving industry such sleeze bags.
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