Address: 1102 Old Stage Road Simpsonville, SC 29681
Phone:
(864) 860-2576
Email:
sales@swamprabbitmoving.com
PUC 9880, DOT #3449704, MC #1163908 Full-service moving & storage company in Greenville SC
Move Was A Great Success !
The move was a great success and the crew worked tirelessly to move our belongings. i highly recommend them. Had a lot of garage stuff too. Great job Swamp Rabbit crew! estimation came in almost exact.
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Great Moving Crew !
Austin, Zac and Landon were AMAZING! they made our move flawless in under 3 hours everything was loaded unloaded and put exactly where it needed to be. The communication was great and the price was perfect. Everything was clean and efficient. Couldn't have asked for a better crew. Will use Swamp rabbit for any future moves and recommend them to everyone and anyone!!
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Problem With Swamp Rabbit Moving
I selected Swamp Rabbit Moving because of their excellent reviews and was willing to pay their premium prices. Having just restored our home after a fire, we didn't want to risk inexperienced movers handling our belongings or damaging our newly renovated home. While about 80% of our move went smoothly, several significant issues occurred that I cannot overlook: - A mover placed a heavy laundry basket directly on top of my expensive LG monitor, causing a deep screen scratch - Crew members pushed heavy boxes across our new hardwood floors instead of lifting them, causing visible scratches - They packed all our shoes together in a single box regardless of cleanliness, including $200+ motorcycle boots with dirty running shoes - Our aloe plant was killed by wrapping it too tightly during packing - Our Le Creuset cast iron pot was cracked after being placed at the bottom of a box with insufficient protection and other heavy cookware stacked on top - During unpacking, clothes were not organized as requested despite specific instructions - They forgot the TV stand during the move, requiring an additional trip to retrieve it - One mover wore heavy cologne which was quite overwhelming in our enclosed space When the monitor damage occurred, the lead mover immediately called his manager and promised they would "take care of it." However, when I filed a claim, they denied responsibility for the monitor, shoes, and plant damage. After several back-and-forth emails, they agreed to cover only some items, but pressured me to sign an extremely restrictive contract that would prevent me from sharing my honest experience. When I refused, they reduced their offer to just the floor repair and $0.60 per pound for the damaged items and - nowhere near the replacement cost. I even contacted the owner, Chris, hoping for better resolution. Instead, he gave me a 24-hour ultimatum to accept their terms or lose the offer entirely. Throughout this process, it became clear they were more concerned with protecting their reputation than making things right. For a premium-priced moving service, I expected much better training, care with our belongings, and a fair resolution process when things went wrong. I'm thoroughly disappointed with the way Swamp Rabbit Moving handled this situation.
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